Effective Date: September 11, 2026

Welcome to Star Electric and Solar. By accessing our website (starelectricsolar.com) and booking our electrical or solar installation services, you agree to comply with the following terms and conditions. Please read them carefully.

General Services

Star Electric and Solar provides professional residential and commercial electrical services, emergency repairs, and solar panel installations. All services are subject to technician availability and clear access to the work site.

Operating Hours

Our standard service hours are from 8:00 AM to 10:00 PM, every day. While we strive to provide rapid support during these hours, response times may vary depending on traffic, weather conditions, and the current volume of service requests.

Estimates and Final Pricing

• Any initial quotes or estimates provided via phone, WhatsApp, or website inquiries are approximate.

• The final billing amount will be calculated based on the actual physical inspection, the exact length of wiring required, spare parts used, and total labor involved.

• Customers will be informed of any major price changes before the actual work begins.

Solar Subsidies (PM Surya Ghar Yojana)

For customers opting for rooftop solar installations:

• Star Electric and Solar provides complete assistance with the installation and the documentation process for government subsidies.

• However, the final approval, processing time, and disbursement of the subsidy amount are strictly controlled by the respective government authorities.

• Star Electric and Solar cannot be held legally or financially responsible for any delays or rejections in government subsidy approvals.

Product Warranties

As an authorized dealer, we use genuine products from trusted brands (such as TATA, Havells, L&T, Exide, Luminous, etc.).

• All product-specific warranties and guarantees are provided directly by the respective manufacturing brands, not by Star Electric and Solar.

• We guarantee the quality of our workmanship and installation, but any replacement of faulty products will follow the specific brand’s warranty policy.

Cancellations and Rescheduling

If you need to cancel or reschedule a booked service, please inform us at least 2 hours before the scheduled arrival time. Repeated cancellations without prior notice may affect your ability to book future services with us.

Limitation of Liability

Star Electric and Solar will take utmost care while performing services at your property. However, we are not liable for any pre-existing damages, hidden wiring faults, or unforeseen structural issues that may arise during the repair or installation process.