Effective Date: September 11, 2026

At Star Electric and Solar, your privacy is our top priority. This Privacy Policy outlines how your personal information is collected, used, protected, and handled when you visit our website (starelectricsolar.com) or use our electrical and solar installation services.

Information We Collect

When you interact with our website or book a service, the following types of information may be collected:

• Personal Identification Information: Your name, phone number, email address, and residential/commercial property address.

• Service Details: Information related to your electrical issues, wiring requirements, or solar panel installation needs (including documents required for PM Surya Ghar Yojana subsidies).

• Technical Data: IP address, browser type, device information, and website usage data collected through standard cookies and analytics tools.

How Your Information is Used

The information collected is strictly used for business purposes, including:

• To schedule and provide prompt electrical repairs and solar installations.

• To communicate with you regarding service updates, quotes, and emergency support via phone calls or WhatsApp.

• To assist you in evaluating your eligibility and applying for government solar subsidies.

• To improve our website’s user experience and customer service.

Data Sharing and Third-Party Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to any third-party marketing agencies. Your information is only shared in the following limited circumstances:

• Service Providers: With our trusted technicians and staff who need the information to perform the requested job at your location.

• Government Authorities: Only if you explicitly request our assistance in applying for solar subsidies (e.g., submitting details to the PM Surya Ghar Yojana portal on your behalf).

• Legal Requirements: If required by law to comply with a legal process or regulatory request.

Data Security

Appropriate security measures are implemented to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links

Our website may occasionally feature links to third-party brands (e.g., TATA, Havells, L&T) or government portals. These third-party sites have separate and independent privacy policies. Star Electric and Solar holds no responsibility or liability for the content and activities of these linked sites.

Your Rights

You have the right to request access to the personal data held about you and ask for it to be corrected, updated, or deleted at any time.